Technical Details
Q & A
  Diagram of the sales power system
  Hardware Requirements
  Software Requirements
What data is sent to the intermediating PC’s database?
Customer name
Customer shortname
Customer number
Customer phone
Customer fax
Salesperson number
Territory number
Salesperson name
Last purchase date
YTD sales this year
YTD sales last year
Customer contact name
Item number
Quantity purchased
Price each
Cost each
Invoice date
Remember, the Intermediating PC is where the data is stored for long periods. Keeping this data in storage allows long-term trend analysis and reporting.
What data is captured in the field?
The date and time of each contact
The type of sales contact
The mission (or purpose) for that sales contact
The next action to be taken by the salesperson
The date for the next action to be taken
The salesperson’s personal notes about each sales call
The data above are all tapped onto the touchscreen (or clicked by the mouse) by selecting from drop down menus or typed using the keyboard. Key word searches and reports can be done to determine how frequently and in what context certain topics arise within the salesperson’s contact notes. The mention of price, service quality, competitors’ names, and so on, can be analyzed for a period, or over time.
What type of reporting and analysis can be provided?
  Since all Sales Power data is stored permanently on the intermediating PC, the data can be analyzed for trends over time. Analysis can reveal results of a particular change in the sales process or of a promotional action. All analysis is done on the intermediating PC, and all reports are generated on this PC. A set of basic reports is provided to answer questions like –"How many days has it been since this account was last contacted?" or, "How many times has this customer been contacted in the last 90 days?" Virtually any question can be asked of the data described above.